Landex has been a key installer of Beneath Heat underfloor heating products over the last ten years within the Suffolk area, working closely on every project from quotation, design & installation ensuring each project runs smoothly & on time. With the added benefit of full aftercare for homeowners.
Air Source Heat Pump Installations
At Landex Plumbing & Heating, we offer expert installation, servicing, and repair of Air Source Heat Pumps (ASHPs) – a reliable, energy-efficient alternative to traditional heating systems.
Air source heat pumps work by extracting heat from the air outside and using it to warm your home and provide hot water. Even in cold UK weather, these systems perform efficiently, making them an ideal choice for homeowners looking to reduce energy bills and lower their carbon footprint.
Why Choose Landex?
As part of the award-winning Landex Group, we bring years of experience working on modern, energy-efficient homes, giving us an in-depth understanding of how heating systems interact with the fabric of a property.
We don’t just install heat pumps – we maintain, service, and repair them too. Our fully qualified engineers are trained across multiple brands and technologies, meaning we can support your system throughout its lifetime. Whether you’re upgrading an older home or planning a new build, we’ll guide you through every step with honest advice and practical expertise.
Our ASHP Services
Installation &
Replacement
Our experienced engineers handle every part of the installation process – from design and system selection through to final setup and commissioning. Working with premium brands like Samsung, Mitsubishi, Joule, Vaillant, and Grant, we’ll recommend the best fit for your property and heating needs, ensuring efficient, safe, and compliant installation from start to finish.
Servicing &
Maintenance
Regular maintenance is the best way to keep your heat pump running efficiently and extend its lifespan. Our servicing includes cleaning filters, checking refrigerant levels, inspecting key components, and identifying small issues before they become big problems. A well-maintained system keeps your home comfortable all year-round and helps reduce energy costs.
Regular servicing is required as part of your manufacturer’s warranty.
Breakdown &
Repairs
When things go wrong, our responsive team is here to help. Whether you’ve lost heating, noticed strange noises, or are experiencing poor performance, we’ll quickly diagnose the issue and carry out the repair – often on the first visit. If a full fix isn’t possible right away, we can provide temporary solutions to keep you warm and safe in the meantime.
We also offer 24/7 emergency callouts, with fully equipped vans and experienced engineers ready to act fast.
Heat Loss
Calculation
Choosing the right heat pump starts with understanding how your home retains and loses heat. That’s why every installation begins with a property survey and heat loss calculation.
This allows us to:
- Determine the correct size and specification of your heat pump
- Maximise your energy efficiency and comfort
- Recommend tailored solutions based on your insulation, layout, and heating needs
Frequently Asked Questions
The servicing of an ASHP includes cleaning filters, checking refrigerant levels, inspecting the outdoor unit, testing system performance, and spotting potential issues early.
Yes, ASHPs are designed to work year round, even in colder temperatures. They are a highly efficient solution for maintaining warmth and hot water even during winter.
Absolutely! ASHPs are well-suited for retrofits. We’ll assess your home’s layout and insulation to ensure optimal performance.
Not always. In many cases, an ASHP can work alongside your existing system as a ‘Hybrid’. However, the Boiler Upgrade System (BUS) grant is not eligible with this type of installation/system. We’ll advise on the best setup during your survey.
Trusted brands we work with
Ready to make the switch?
Whether you’re looking to install a new Air Source Heat Pump, service an existing one, or need urgent repairs, Landex Plumbing & Heating are here to help.